Harnessing Hybrid for High Performance

We collaborated with Samsung to optimise their transition to Hybrid Working across Europe

// Samsung

Samsung is a multinational electronics corporation, recognised globally as an industry leader in technology and consistently ranked as an Interbrand top five global brand.

The Challenge

Samsung Europe made the decision to adopt a Hybrid Working model to give their employees a sustainable and effective way of working. Such a shift in working practices from traditional ways of working required a carefully considered approach to ensure it would be adopted and embraced and maintain the success of the business.

There were four key challenges to consider:

How we helped

We designed, developed and deployed a…

…of live virtual Hybrid Working workshops and supporting learning assets.

Developed in collaboration with Samsung Europe’s exceptional Learning & Development teams, as well as input from a range of teams and individuals across the business, we designed a suite of workshops which covered an array of relevant topics, from the optimum technology setup for hybrid meetings to addressing potential unconscious biases. Simply put, a full suite from principle to practice.

The Topics

Leading Hybrid Change
Managing Hybrid Processes
Managing Hybrid People
Effective Hybrid Meetings
Psychological Safety
Unconscious Bias
Hybrid Communication
Hybrid Etiquette
The Role of a Hybrid Leader
Hybrid 1-to-1s
Wellbeing and Resilience
Creating Accountability
Building Output-focused Teams
Creating Autonomy
Navigating Uncertainty
Celebrating Success

These workshops spanned the full employee spectrum, from senior leaders right through to individual contributors. This gave an opportunity for Samsung employees to connect and share their specific Hybrid Working experience and best practice.

To ensure there was regional alignment across Europe while also being responsive to individual subsidiary requirements, an agile rollout was implemented – making live workshops available on demand with the Interactive Workshops facilitator team. In short, relevant Hybrid Working workshops to whomever needed them, whenever they needed them.

Multi-format learning included:


participants of all levels


Live Workshops




Interactive eLearnings

What they said

“Interactive Workshops have established themselves as a highly trusted partner to Samsung in Europe. The IW team consistently demonstrated cultural and topical dexterity as well as deep subject matter expertise. Always with a smile, they successfully delivered over 100 live virtual workshops across more than 15 countries to colleagues at all levels of the organisation. NPS results were consistently high and the organisation is now much better placed to deliver a smart and effective hybrid working culture.”


Find out what we can do for you