Professional services firm’s success depends on junior consultants. Engaging and retaining this low-cost high-value workforce is crucial for sustainable success.
Associate-level staff working with high-status partners experience daily difficulty in asserting themselves in decision making, influencing and for career development, due to the constant contrast to their more experienced seniors.
Simply training senior staff in leadership only addresses part of the problem. Training junior staff allows firm-wide policy to be communicated in a top down way.
When existing development programmes do not make a tangible difference, participation rates drop, compounding the problem.
Junior staff hold back real views because senior peers don’t seem to listen, act or take some views seriously.
Lack Of Tangible Career Progression
Because they are high-value low-cost, senior staff are reluctant to proactively assist associate-level staff in moving roles.
Avoidance Of Challenge Upwards
Associates play it safe with regards to tackling any root issues and hold back from expressing what they really want. It’s easier to go for a new job in a different firm.
- Improving Performance
- Increasing Engagement
- Business Growth
- Leadership Growth
- Accelerating Development
- Commercial Innovation
- Optimising Effectiveness
- Catalysing Change
How we helped
Analysis of the client’s existing development programme for the target audience revealed:
Participation Rate Increase
330% increase in participation.
50% increase in participant satisfaction.