// WORK STORY

The Tools for Stronger Leaders

We partnered with FFX to help upskill their leaders and managers, turning latent potential into growth and development

// FFX

FFX (Folkestone Fixings) is one of the largest independent suppliers of power tools, accessories and technical fixings in Europe, serving construction and DIY sectors with over 90,000 products.

The Challenge

With a rapidly growing workforce FFX wanted to help their leaders be as effective at managing people as they are at managing their function. Typically leaders had been placed in leadership roles for their technical expertise rather than management experience, so needed the tools to manage effectively.

Our challenge was to provide a training experience that would both stimulate and support genuine growth and learning.

The Concept

We proposed the design and delivery of a series of learning modules run over seven months. Each module would provide the relevant tools, mindsets and approaches for team leaders to have:

The confidence to manage people well

The understanding of the step into people leadership

The ability to better manage their own and their teams’ time

We wanted to provide a coherent people management journey from start to finish. Over the seven months, five cohorts would simultaneously journey through monthly topics, delivered in a half-day session for each group. We proposed an emotionally engaging, interactive experience to create lasting memories – a proven method to achieve long-term behavioural change.

The Project

We ran the programme with a set of topics specifically tailored to FFX leaders:

SETTING UP FOR SUCCESS

The fundamentals of great management

MY MANAGEMENT AND ME

Personal leadership styles, communication excellence and building culture

GET DIRECTION AND THE REST WILL FOLLOW

Giving and receiving feedback and goal setting

BUILDING MOMENTUM TO ACHIEVE

How to motivate a team. Wellbeing and coaching.

SOFT SKILLS FOR HARD SITUATIONS

Understanding the key skills for turning difficult conversations into positive outcomes

TAKING YOUR TEAM TO THE NEXT LEVEL

The key characteristics of high performing teams. Time management and productivity hacks.

The Impact

Testimonials

A highly satisfied client with a group of participants unanimously requesting continued support.

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