In today’s environment, decision-making and problem-solving skills are increasingly in demand. It’s all about making choices and taking concrete action while managing at high level of uncertainty.

This course provides a methodology and a range of tools for making effective decisions, whatever the issues you face.

Fit the course around your day-to-day work with three 3.5 hour virtual workshops over three days and eLearning that can be completed whenever and wherever suits you.

1. Deciding to decide
  • Listen to your intuition
  • Identify the key people involved
  • Trigger a breakthrough to get approval to move forward
2. Setting a positive goal
  • Clarify a confusing problem
  • Break down complex decisions
  • Define your decision-making authority
  • Set a concrete, realistic, and positive goal
3. Exploring solutions
  • Brainstorming
  • Mind mapping
  • Creative techniques
4. Choosing a solution
  • Identify cognitive biases
  • Weigh the ‘do nothing’ option
  • Define decision criteria
  • Compare and combine solutions
5. Turning the decision into action
  • Trigger an emotional spark
  • Envision the action plan
  • Formalise the action plan
+ Following the live workshop

Digital learning activities to facilitate the implementation of your learning in the workplace:

  • Micro-practicing programme by email
  • Ready-to-use tools
  • Anyone who has to problem-solve and make balanced and credible decisions