Giving and responding to feedback is integral to the smooth functioning of every business, improving individual and team performance and making sure motivation level remain high. Yet some people find it difficult to offer constructive feedback, especially if it involves criticism or other negative issues.

On this course, you will learn the key skills involved in giving valuable feedback, as well as when and how to do it effectively.  We also explore a framework for giving feedback constructively, and how to handle emotional responses when they occur.

  • Professionals who need to give regular feedback to colleagues or team members and want to do this more effectively.
  • This course is suitable for all levels of experience.