Feedback
In this virtual course, you will learn how to unlock the ability to give feedback in a timely and considerate way for the most impact.
Find a framework for feedback
Giving and responding to feedback is integral to the smooth functioning of every business, improving individual and team performance and making sure motivation level remain high. Yet some people find it difficult to offer constructive feedback, especially if it involves criticism or other negative issues.
On this course, you will learn the key skills involved in giving valuable feedback, as well as when and how to do it effectively. We also explore a framework for giving feedback constructively, and how to handle emotional responses when they occur.
What we’ll cover
1. Understand the importance of great feedback
- Why is feedback important to organisations?
- Explore the consequences of not addressing poor performance or giving timely feedback
2. The key steps for a feedback discussion
- Know how and when to give feedback- making sure it’s appropriate
- Make an action plan for delivering points of feedback
3. Prepare for a feedback conversation
- Practice preparing for a feedback conversation using the AID model
- Explore the key skills for giving feedback including; the importance of language, non-verbal communication and effective listening
4. Provide performance related feedback
- Understand the skills needed for handling emotional responses and how to manage those situations
- Practice having constructive feedback conversations
+ Practical Application and Action Planning
- Develop a personalised action plan for giving feedback
- Identify areas for improvement and outline strategies to achieve your goals
Join this course to:
£340 per participant
Price does not include VAT / taxes if applicable.
What you’ll get
Ideal for
Book your place
Sign up now to reserve your spot on this course. Spaces limited.
