Difficult Conversations
In this course, learn how to transform difficult conversations into opportunities to achieve understanding, build trust, and drive positive results in any professional setting.

Build relationship through transformative dialogue
Difficult conversations are often perceived negatively, but they can be powerful opportunities for honest, direct, and transformative dialogue. This training helps participants reframe their mindset, approach conflict constructively, and build stronger relationships through clear and respectful communication.
Throughout the session, you will explore the roots of conflict, develop techniques to manage unproductive behaviours, and practice delivering challenging messages with confidence and clarity. By focusing on mutual understanding and assertiveness, you will turn difficult conversations into meaningful opportunities for growth and collaboration.
Suitable for any schedule
Fit the course around your day-to-day work with two 3.5 hour virtual workshops over two days and eLearning that can be completed whenever and wherever suits you.

What we’ll cover

Join this course to:
£900 per participant
Price does not include VAT / taxes if applicable.
What you’ll get
Ideal for
Book your place
Sign up now to reserve your spot on this course. Spaces limited.

