Coaching is an essential tool for managers, enabling them to support their teams in unlocking potential, overcoming challenges, and achieving professional growth. By incorporating coaching into day-to-day management, leaders can foster a culture of trust, accountability, and continuous development.

This session introduces the GROW model, a proven framework for structuring coaching conversations and processes. By using this model, participants will gain clarity and confidence in their coaching approach, fostering self-awareness, ownership, and accountability in their coachees.

Throughout the course, participants will practice essential communication skills such as effective questioning and active listening. These techniques are designed to enhance coaching effectiveness and create impactful, results-driven conversations.

Fit the course around your day-to-day work with two 3.5 hour virtual workshops over two days and eLearning that can be completed whenever and wherever suits you.

1. Understanding Coaching
  • Define coaching and its purpose
  • Distinguish between coaching, mentoring, and training
  • Explore the difference between coaching and feedback
  • Identify the appropriate situations and timing for coaching
2. Mastering the GROW Model
  • Learn the structure and principles of the GROW model for coaching
3. Developing Key Coaching Skills
  • Practice active listening to build trust and understanding
  • Hone questioning techniques to unlock insights and solutions
  • Address and overcome challenges that may have hindered your success as a coach
  • Develop a personalised plan to apply coaching skills in your role
  • professionals supporting others in learning new jobs, responsibilities, or activities
  • professionals managing individuals and teams looking to enhance their skills and performance